Head of Information Technology (March 2020 - March 2021)
Launched an IT department to support 200% headcount growth and global expansion for a $200M direct-to-consumer e-commerce company with a global supply chain where no enterprise technology existed
Managed day-to-day operations and strategy including budget creation for the IT organization including cloud infrastructure, cyber security, enterprise applications, and business intelligence
Architected a solution to manage over 1M units of inventory and 20,000 daily orders in a centralized, controlled location with automated processing that reduced manual touchpoints by 50%
Implemented business intelligence technology to process, store, and visualize data resulting in an 80% decrease in manual processing while increasing availability of actionable metrics by over 150%
Introduced RPA technology and created an unattended bot to refresh source data 48 times per day, enabling near real-time responses to market changes and competitor activities
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